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FAQ
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6. What is your return and exchange policy?We want you to love your furniture. If you're not completely satisfied, we offer a return or exchange within 30 days of purchase. Please note that custom orders are non-refundable. For full details, visit our Returns & Exchanges page.
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8. Do you offer financing or payment plans?Yes, we provide flexible financing options to make your dream furniture more accessible. Contact us for details about payment plans and eligibility requirements.
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10. Are there discounts or promotions available?We regularly offer seasonal promotions and discounts. Subscribe to our newsletter or follow us on social media to stay updated on the latest deals and offers. If you have additional questions, feel free to contact us—we’re here to help!
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9. How can I contact customer support?You can reach us by phone, email, or through our online contact form. Our team is here to assist you with any inquiries or concerns.
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4. Can I visit your showroom?Absolutely! Our showroom is open to the public, where you can explore our collection in person and receive expert guidance from our team. Check our website for location details and hours.
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1. What types of furniture does Aspen Furnishing offer?We offer a wide range of furniture for residential and commercial spaces, including sofas, chairs, tables, beds, storage solutions, outdoor furniture, and custom-made pieces.
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3. Where do you source your materials?We prioritize sustainability and quality by using responsibly sourced wood, metals, and textiles. Many of our materials come from eco-conscious suppliers to ensure durability and environmental responsibility.
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7. How do I care for Aspen Furnishing products?Each product comes with care instructions to maintain its beauty and longevity. Generally, we recommend regular dusting, cleaning with non-abrasive products, and keeping furniture away from direct sunlight and moisture.
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2. Do you provide custom furniture design services?Yes, we specialize in creating custom furniture to match your unique style and specifications. Contact our team to discuss your design vision, materials, and dimensions.
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5. Do you offer delivery services?Yes, we provide reliable delivery services for all furniture purchases. Depending on your location, we offer options for standard or white-glove delivery, ensuring your furniture arrives in perfect condition.
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